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Service Account Manager

The Service Account Manager is responsible for the full sales lifecycle: planning, goal-setting, researching, contacting, qualifying, consulting, evangelizing, selling and servicing new and existing end-user customers. Additional responsibilities of the Service Account Manager include:

  • Maintaining relationships with existing end-user customers assigned within assigned geographical territory
  • Developing new end-user customers within assigned territory, leveraging Setpoint Systems marketing activities as well as your own prospecting efforts
  • Developing, writing, and delivering value-based sales proposals to prospective decision makers
  • Understanding customer business objectives and articulating a next-generation approach to leading the customer’s transition to fully integrated building automation systems
  • Developing trust in our industry, creating a partner community
  • Leveraging analytics and business tools to increase your success while providing Setpoint Systems with accurate visibility into your activities
  • Leveraging productivity tools to uncover potential selling opportunities
  • Serving as point person for territory discovery calls and Setpoint Systems introductory overviews within defined new accounts
  • Collaborating closely with estimators, engineers and service account managers at Setpoint Systems

About you:

  • Bachelor's Degree from an accredited four year college or university
  • At least 5 years’ previous business-to-business sales experience in a high-tech environment or relevant experience
  • Strong passion to be successful and drive for results
  • Proven ability to sell highly differentiated offerings at appropriate pricing premiums in a commodity marketplace
  • ​Expertise in navigating complex sales processes to insure effort is being placed into opportunities where there is a great probability of customer success and your success
  • Experience and success at opening new accounts -- the very best understand that they own a portion of  their pipeline development and take great pride in being able to do so
  • Representation of Setpoint Systems in a professional and ethical manner to clients, prospects and colleagues
  • Proven ability to leverage marketing investments, channel community, and own prospecting efforts to build well-qualified pipeline
  • Ability to prospect and manage C-level relationships within large organizations
  • Collaborative skills in accessing internal management and other sales team members in the sales cycle and in providing ongoing feedback within Setpoint Systems
  • Strategic understanding of install base business, model and growth strategy to continually address future needs to increase Setpoint Systems’ share of the market
  • Ability to challenge customer perspectives or bias toward legacy designs with a consultative approach
  • ​Proficiency with strategic selling and understanding of the importance of business metrics


About Setpoint Systems Corporation:

Setpoint Systems Corporation is a cutting-edge systems integrator occupying a unique space between two of the most exciting trends in building automation and control.  Setpoint Systems, established in 1983, is considered one of the largest independent systems integrators in the western United States.  If you are interested in working in a challenging environment on a technology that has the potential to change the way companies operate and control their facilities, then we'd love to hear from you.  Setpoint Systems is growing a world-class team and represents one of the hottest opportunities in the technology sector today.  Come join us in advancing the way building owners and operators will control and monitor their facilities in the future!

We offer comprehensive product training, excellent compensation based on experience, a complete health, dental, vision, life, and disability benefits package, including 401(k) contribution matching, cafeteria plan, and generous paid time off.

Salary commensurate with experience.

We are an Equal Opportunity Employer, M/F/D/V 

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